Effective Date: March 10, 2026
Echo Andromeda LLC sells physical merchandise and digital products through this website. The following policy outlines how refunds, replacements, and returns are handled.
Merchandise sold through this store is produced and fulfilled by our print-on-demand partner Printful.
Because items are printed specifically for each order, returns are handled only in certain situations.
If you receive an item that is:
please contact us within 14 days of receiving your order.
We will work with our fulfillment partner to provide a replacement or refund when appropriate.
When contacting us, please include:
This helps us resolve the issue quickly.
Please review sizing charts carefully before placing an order.
Because merchandise is printed on demand, we cannot guarantee size exchanges. However, if there is a problem with the item itself, we will work with you to find a reasonable solution.
Returns for reasons such as:
may not be eligible for refunds due to the on-demand nature of merchandise production.
Digital products such as:
are non-refundable once the product has been delivered or downloaded, except where required by law. Because digital products cannot be returned once accessed, all digital sales are considered final.
If you experience any issue with an order, please contact us and we will do our best to help resolve the situation.
For refund inquiries or order issues, please contact:
Echo Andromeda LLC
team@echoandromeda.com